What happens is that I have changed my home and ordered a few months ago my room I found a bad cable connector nut. To my surprise, as he screwed well, inside the wires were disconnected, and he replaced PUFFF ... cable had unknowingly activated. Now the query, a friend recently told me that VTR hands you a new modem (I had one of that company) and the first time you connect the fiber optic cable is only to activate and configure the modem, and bla bla ... The thing is that my modem should already be set, and since I have cable (with approx. 80 channels of good quality) can not connect the service ... someone tell me how to do to activate the internet tmbn "WITHOUT COMPANY VTR" to take advantage ... ^ ^ Thanks